At Loma, we believe AI should empower you, not replace your judgment. Our AI systems are designed to assist and enhance your parenting journey, not make decisions for you. You always have the final say in what's right for your family.
We are committed to being transparent about how our AI works. Our recommendations are suggestions based on patterns we see across many families, but they're never mandates. You can accept, modify, or ignore any suggestion—it's your choice.
Your family's information belongs to you. We use AI to help organize and suggest products, but we never sell your data or use it for anything beyond helping you manage your child's needs. We learn only what you choose to share, and we keep it secure and private.
Our AI processes your information to make recommendations, but we don't share it with third parties for advertising or other purposes. Your conversations with Loma stay between you and us.
While AI helps us scale and find products efficiently, humans are always involved in the curation process. Our team reviews AI-suggested products for safety, quality, and relevance before they appear in your lists.
We combine AI efficiency with human judgment to ensure you're getting thoughtful, parent-tested recommendations—not just algorithm-driven results.
We actively work to identify and reduce bias in our AI systems. We test our recommendations across diverse families and situations to ensure they work well for everyone, regardless of background, income level, or family structure.
If you notice our AI making assumptions that don't fit your family, please let us know. Your feedback helps us improve and make our systems more inclusive and fair.
AI technology evolves, and so do our practices. We regularly review and update our AI systems to improve accuracy, reduce errors, and better serve families. We monitor how our recommendations perform and adjust our approach based on real-world results.
We're committed to learning and improving. As we discover better ways to use AI ethically and effectively, we'll update our systems and be transparent about those changes.
We want to hear from you. If you have concerns about how our AI works, questions about our practices, or suggestions for improvement, please reach out. We take your feedback seriously and use it to guide our development.
Ethical AI isn't a destination—it's an ongoing commitment. We're here to serve families, and that means listening, learning, and adapting as we go.
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