Privacy Policy

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Your privacy matters to us. This Privacy Policy explains how Loma collects, uses, and protects your personal information when you use our family organization app. We've written it in plain language so you can understand what happens with your data.

Information We Collect

  • Account Information: When you create an account, we collect your name, email address, and password. You may also choose to provide additional profile information.
  • Usage Information: We collect information about how you interact with Loma, including the lists you create, items you add, features you use, and your preferences.
  • Device Information: We automatically collect technical information such as your device type, operating system, browser type, IP address, and how you access our services.
  • Content You Provide: We store the information you enter into Loma, including lists, items, notes, and any other content you create or upload.

How We Use Your Information

  • To Provide Our Services: We use your information to deliver Loma features, maintain your account, and provide customer support.
  • To Improve Our Services: We analyze how you use Loma to understand what works well and what we can improve.
  • To Communicate: We may send you important updates about your account, service changes, or respond to your inquiries.
  • To Ensure Security: We use your information to detect and prevent fraud, abuse, and security threats.
How We Share Your Information
  • We do not sell your personal information to third parties.
  • Service Providers: We share information with trusted companies that help us operate Loma, such as cloud hosting providers, payment processors, and analytics services. These partners are contractually required to protect your information.
  • Legal Requirements: We may disclose information if required by law, court order, or to protect our rights, property, or safety.
  • Business Transfers: If Loma is acquired or merged, your information may be transferred as part of that transaction.
How We Protect Your Information
  • Encryption: We use industry-standard encryption (SSL/TLS) to protect data in transit and encryption at rest for stored data.
  • Access Controls: We limit access to your personal information to employees and contractors who need it to perform their jobs.
  • Security Monitoring: We regularly monitor our systems for security vulnerabilities and conduct security audits.
  • Data Retention: We retain your information only as long as necessary to provide our services or as required by law.
Your Privacy Rights
  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can update or correct inaccurate information through your account settings or by contacting us.
  • Deletion: You can request deletion of your account and associated data, subject to legal retention requirements.
  • Opt-Out: You can opt out of certain communications and data processing activities through your account settings.
  • Data Portability: You can request a copy of your data in a portable format.
Children's Privacy
  • Loma is designed for use by parents and guardians. We do not knowingly collect personal information directly from children under 13.
  • Parents are responsible for any information they enter about their children when using Loma.
  • We comply with applicable children's privacy laws, including the Children's Online Privacy Protection Act (COPPA).
  • If you believe we have collected information from a child without parental consent, please contact us immediately.
Updates to This Privacy Policy
  • We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
  • We will notify you of material changes by email or through a prominent notice in our app.
  • Your continued use of Loma after changes become effective constitutes acceptance of the updated policy.
  • The "Last Updated" date at the top indicates when this policy was last revised.
Contact Us About Privacy
  • If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
  • Email: privacy@loma.com
  • We aim to respond to all privacy inquiries within 30 days.

Last updated: January 2025

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